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Privacy Policy

BACKGROUND:

The Talent Universe Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits https://thetalentuniverse.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested upon first use of Our Site.

          1. Definitions and Interpretation 

In this Policy the following terms shall have the following meanings:  

“Account”

means an account required to access and/or use certain areas and features of Our Website;

“Cookie”

means a small text file placed on your computer or device by Us when you visit certain parts of Our Site and/or when you use certain features. Details of the Cookies used by Our Site are set out in Part 14, below; and

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

 

          2. Information About Us

Our Site is owned and operated by The Talent Universe Ltd, a limited company registered in England under company number 12470764

Registered address: PO Box PO40JP, 199a Albert Road, Southsea, Portsmouth, Hampshire, United Kingdom, PO4 0JP

          3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

          4. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

          5. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  • The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
  • The right to access the personal data we hold about you. Part 13 will tell you how to do this.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about Our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first, using the details in Part 15.

          6. What Data Do You Collect and How?

Depending upon your use of Our Site and/or Our App, we may collect and hold some or all of the personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about Our use of Cookies and similar technologies. We may request from you and collect certain biometric data (such as your gender).We do not collect any personal data relating to children or data relating to criminal convictions and/or offences

Data Collected

How We Collect the Data

Identity Information which may include name, title, date of birth, gender

Information you submit through Our Site

Contact information which may include address, email address, telephone number

Information you submit through Our Site.

Business information which may include business name, job title, current and past employer or employing organisation names

Information you submit through Our Site.

Educational information which may include current and past education and the institution(s) details

Information you submit through Our Site.

User generated content which may include any type content that you choose to create and/or share on the TTU news feed

Information you submit through Our Site.

Social media links for Facebook, Google +, Twitter and Instagram

Information you submit through Our Site.

Hashed ID, Type of access (desktop or mobile); Type of web browser; Page views; Form interactions; Video engagement

Information collected via Our Cookies

          7. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and Our lawful bases for doing so:

What We Do

What Data We Use

Our Lawful Basis

Creating an account & accesing TTU services on TTU website; Enabling other users to find you and connect with you via your personal account; enabling recruiters and collaborators to identify you and connect with you

First Name

Legitimate commercial interests

Creating an account & accesing TTU services on TTU website; Enabling other users to find you and connect with you via your personal account; enabling recruiters and collaborators to identify you and connect with you

Last Name

Legitimate commercial interests

Creating an account & accesing TTU services on TTU website; Enabling other users to find you and connect with you via your personal account; enabling recruiters and collaborators to identify you and connect with you

Phone number (Optional – stored if provided by the user and displayed with users consent)

Legitimate commercial interests

Creating an account & accesing TTU services on TTU website; Used for logging into the account and for password recovery

Email

Legitimate commercial interests

Creating an account & accesing TTU services on TTU website; Used for identifying if the user has the minimum legal age of consent and restricting access to minors

Date of birth

Legitimate commercial interests

Displayed on the users profile (if the user supplies this information and makes it publicly available) – seen by other users that may want to reach out to collaborate based on your geographic location, used by recruiters and bands to determine if your locations suits the job/gig/band opportunity for which you may wish to apply or for which they may want to contact you

Location (Optional – if provided by the user)

Legitimate commercial interests

Displaying the users details on their personal profile & on the main feed

First Name

Legitimate commercial interests

Displaying the users details on their personal profile & on the main feed

Last Name

Legitimate commercial interests

Displaying relevant electronic CV details for potential collaborators, recruiters or agents that may want to get in touch with the user

Current and past job and employer details

Legitimate commercial interests

Displaying relevant electronic CV details for potential collaborators, recruiters or agents that may want to get in touch with the user

Current and past education and institution details

Legitimate commercial interests

Applying for a job/gig/band – used in the application form to apply for one of the previously mentioned activities and received by the person posting the job/gig/event to identify the person

Name

Legitimate commercial interests

Applying for a job/gig/band – used in the application form for one of the previously mentioned activities and received by the person posting the job/gig/event to contact the person in discussion if successful so that you can arrange an interview or share further details about the advertised position

Email

Legitimate commercial interests

Applying for a job/gig/band – used in the application form to apply for one of the previously mentioned activities and received by the person posting the job/gig/event to identify the person and contact the person in discussion if succesful to attend an interview or share further details about the possition advertised

Phone number (optional)

Legitimate commercial interests

Displaying contact details for jobs/gigs/band applicants (optional data – users may wish to provide contact details such as phone numbers to create jobs/gigs/band listings)

Phone number (optional)

Legitimate commercial interests

Displaying the location where the job/gig/band is mainly located at

Location & Postcode (Optional – if provided by the user)

Legitimate commercial interests

Create a customer support ticket, identifying the user who created the ticket and being able to reach out to that user in case a follow up is required by the nature of the ticket

Name

Legitimate commercial interests

Create a customer support ticket, identifying the user who created the ticket and being able to reach out to that user in case a follow up is required by the nature of the ticket

Email

Legitimate commercial interests

Identifying the generic location (city) of a physical product displayed on the marketplace or of a service provider (if the marketplace listing is concerned with the provision of an in-person service)

Location

Legitimate commercial interests

Identifying a more specific location (post code) of a physical product displayed on the marketplace or of a service provider (if the marketplace listing is concerned with the provision of an in-person service)

Postcode (optionally supplied by the users creating marketplace listings)

Legitimate commercial interests

Collecting customer contact details to send out quotes for the advertising service promoted by TTU upon receiving a request from the said customer

Email

Legitimate commercial interests

Optionally displaying external social media links on your profile for other users to see and interact with you outside of The Talent Universe. Users may choose to display external social media links to increase their cross-platform exposure

User’s social media links for: Facebook, Google +, Twitter and Instagram

Legitimate commercial interests

Distributing / Making user generated content available to other TTU users upon the explicit creation and distribution of said content coming from the creating user; and the storage of that user generated content on the users profile until the user deletes it or deletes his/her account.

User Generated Content (Any type content that a TTU user chooses to create and share on the TTU news feed)

Legitimate commercial interests

Link the feedback received from users to a person in order to identify them for disseminating prizes

Name

Legitimate commercial interests

Having a means of transferring  vouchers / coupon code feedback received from users upon entering a campaign promoted by The Talent Universe

Email

Legitimate commercial interests

Optionally supplied data by users who wish to enhance their personal profile by specifying the gender that they identify with, or to be able to avoid the restraint of pre-defined gender options by choosing to not identify with a gender supplied by Our Site. This data won’t be used for creating user personas or for any targeted marketing. Our site currently supports only non-targeted marketing

Gender

Legitimate commercial interests

 

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or text message and/or post with information, news, and offers on our products or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

Third Parties (including whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

We use the following automated systems for carrying out certain kinds of decision-making and/or profiling. If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the Data Protection Legislation gives you the right to do so. Please contact us to find out more using the details in Part 15.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

          8. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

 

Type of Data

How Long We Keep It

Identity Information which may include name, title, date of birth, gender

Data to be retained until the completion of the permitted purpose or if earlier when a user deletes their account or requests that some or all of its data to be erased

Contact information which may include address, email address, telephone number

Data to be retained until the completion of the permitted purpose or if earlier when a user deletes their account or requests that some or all of its data to be erased

Business information which may include business name, job title, current and past employer or employing organisation names

Data to be retained until the completion of the permitted purpose or if earlier when a user deletes their account or requests that some or all of its data to be erased

Educational information which may include current and past education and the institution(s) details

Data to be retained until the completion of the permitted purpose or if earlier when a user deletes their account or requests that some or all of its data to be erased

User generated content which may include any type content that you choose to create and/or share on the TTU news feed

Data to be retained until the completion of the permitted purpose or if earlier when a user deletes their account with the exception of 3rd party user generated content (content generated by other users that may include or make references to the user requesting the data erasure) in which the user deleting the account has been tagged or mentioned, may be preserved until the 3rd party user has deleted the said content (e.g. photos / videos) or has deleted their account in order to not violate any individual rights and freedoms of other users. If a user wishes to be removed from content in which they have been tagged or mentioned, they can contact TTU support to request assistance

Social media links for Facebook, Google +, Twitter and Instagram

Data to be retained until the completion of the permitted purpose or if earlier when a user deletes their account or requests that some or all of its data to be erased

Hashed ID; Type of access (desktop or mobile); Type of web browser; Page views; Form interactions; Video engagement

14 months

          9. How and Where Do You Store or Transfer My Personal Data?

We will only store your personal data in the UK or within the EEA. This means that it will be fully protected under the Data Protection Legislation.

We will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.

Please contact us using the details below in Part 15 for further information about the particular data protection safeguards used by us when transferring your personal data to a third country.

The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:

  • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;

          10. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

If we sell, transfer, or merge parts of Our business or assets, your personal data may be transferred to a third party. Any new owner of Our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our obligations, and the third party’s obligations under the law, as described above in Part 9.

If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.

We sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

          11. How Can I Control My Personal Data?

  • In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict Our use of your personal data. In particular, we aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in Our emails at the point of providing your details.
  • You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

          12. Can I Withhold Information?

You may access Our Site without providing any personal data at all. However, to use  Our Site and use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict Our use of Cookies. For more information, see Part 14.

          13. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request” which is accessible either upon request via email to the addresses shown in Part 15 or alternatively via the function built into the Account settings page (Personal profile > My Account > Account Settings > Export Data). Here, you can request a copy of all data that we collect about you  and it can be sent to your email address in the following machine readable formats: HTML & JSON

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.

We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of Our progress.

          14. How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and/or services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. 

Certain features of Our Site may depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the services offered through it.

The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.

Our Site uses the following Cookies:

Name of Cookie

First/Third Party

Provider

Purpose

Type of cookie

wordpress_test_cookie

first party

WordPress

This cookie is used to determine whether cookies are enabled on the users’ browsers.

Strictly necessary

cookieyes-consent

first party

CookieYes

This cookie is used  to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.

Strictly necessary

wordpress_5b4c8d9026b09d632e5e474f8ae830a2

first party

WordPress

This cookie is used to maintain your session state, allowing you to navigate the website and perform actions without needing to reauthenticate repeatedly. It is temporary and gets deleted when you close your browser or finish your browsing session.

Strictly necessary

wordpress_sec_5b4c8d9026b09d632e5e474f8ae830a2

first party

WordPress

This cookie is used to provide secure authentication and is generated after a user logs into their account. It is used to verify the user’s credentials and ensure secure communication between the browser and the server.

Strictly necessary

wordpress_logged_in_5b4c8d9026b09d632e5e474f8ae830a2

first party

WordPress

This cookie indicates whether a user is logged into a WordPress site. It is set when a user logs in and is used to authenticate the user’s identity, provide access to restricted content, and personalise their experience on the website.

Strictly necessary

Youzify_Social_Login_Session

first party

Youzify

This cookie is used to keep users logged in on the platform.

Strictly necessary

lightStyle

first party

Creatif Agency

This cookie is used in order to provide the white mode/dark mode style and maintain the user preference. This cookie doesn’t track any user or its behaviour.

Functional

bp-members-filter

first party

BuddyPress

This cookie is used to remember user preferences or settings related to member filters or search options within the BuddyPress component. It helps enhance the user experience by retaining selected filters or search criteria across different pages or sessions on the site.

Functional

wp-settings-9

first party

WordPress

This cookie stores user preferences and settings to personalise the user experience and remember individual choices on the website

Functional

wp-settings-time

first party

WordPress

This cookie stores a timestamp and helps remember user preferences to provide a personalised experience during subsequent visits to the website.

Functional

wp_lang

first party

WordPress

This cookie is used to store user’s language settings.

Functional

_ga_*

third party

Google

Google Analytics sets this cookie to store and count page views.

Analytical

_ga

third party

Google

Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

Analytical

 

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

For more information as to how we use Cookies, please contact us at [email protected] or access the following link to see our Cookies Policy https://thetalentuniverse.com/cookies-policy/

          15. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details: 

Email address: [email protected] 

          16. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change Our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. 

 

This Privacy Policy was last updated on 23 July 2023.



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